Refund policy


Right of withdrawal

The cancellation period is 30 days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to make use of your right of withdrawal, you must give us a clear statement in text form by letter or email about your decision to withdraw from this contract.

Consequences of revocation

If you revoke this contract, we will refund all payments we have received for this order immediately within 14 days from the day on which we received notification of the revocation. For this repayment, we use the same means of payment that you used when ordering, unless something else was agreed in writing in advance.

We can refuse the repayment until we have received the goods back or you have provided proof that they have been sent to us. We will not reimburse the cost of returning the goods.